---
title: "Large unknown file"
canonical: "https://support.mercell.com/space/MNS/195494567/Large%20unknown%20file"
format: markdown
---
## Problem

> ℹ️ Applices to P360. 
> ℹ️ 
> ℹ️ Most likely: Unknown files are being embedded in the request, making it too large

## Solution


Option 1: Check the sent xml. Look for `(Data removed by log)`. Find the original filetype and add it as a known type to the archive sytem

Option 2: Have Mercell disable “Direct upload of unknown fileformats”. This will only solve the problem, if the archive supports unknown files being uploaded through the file service.

## Related articles



> Macro (contentbylabel)

> Macro (details)
> 
> | Related issues |  |
> | --- | --- |